An existing ‘pay TV’ or coaxial cable then runs from the node to your premises. Optical Fibre runs from the internet and Superloop's network to a node in your street or nearby street.
Optical Fibre runs from the internet and Superloop's network direct to your premises. Purchased Speed Upgrade Days are used after My Speed Boost™ Bank days and as you schedule or trigger them and do not add to My Speed Boost™ Bank.Īctual upgrade speeds achieved may be lower than the indicated Speed Tier due to many factors including your network configuration, the location and type of content, the number of users simultaneously accessing the network and the performance of third-party infrastructure that Superloop does not control. Importantly, if you downgrade your Superloop b plan to Basic 12/1 Mbps or Everyday 25/10Mbps, you will forfeit the balance of your FREE Speed Upgrade Days accumulated in My Speed Boost™ Bank. All Superloop residential b customers (except those on 500/50Mbps plan) on these technology types are able to purchase Speed Upgrade Days in SuperHub for $2/day. Only customers whose nbn plan service speed is between 50/20Mbps and 250/25Mbps (and only 50/20Mbps for FTTN) qualify for 5 FREE Speed Upgrade Days per month and My Speed Boost™ Bank. Please note that My Speed Boost™ is only available to Superloop residential nbn customers. Any unused FREE Bonus Speed Upgrade Days will rollover at the end of your monthly billing period into My Speed Boost™ Bank to a maximum of 30 days.
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